- Registration name, recovery email, and subtitle language choice
- Watch history, pause/resume timestamps, and playlist additions
- Handset model, operating system build, and coarse location from IP
- Tickets filed through help widgets or emailed support threads
Confidentiality Brief
Your Privacy on Our Watch
We document how viewer profiles, viewing habits, and device fingerprints are gathered, processed, and safeguarded whenever you stream health-focused programming through our network.
- Verify logins and block fraudulent session replay
- Surface relevant wellness clips and resume playback
- Diagnose buffering faults and capacity bottlenecks
- Deliver invoices, outage alerts, and charter revisions
- Dormant profiles enter cold storage after prolonged silence
- Encrypted snapshots rotate on a fixed weekly cadence
- Erasure tickets purge active rows within standard SLAs
- Cloud hosts, CDN edges, and anonymized analytics processors
- Court orders or regulator audits with verified jurisdiction
- Merger scenarios where viewer rights transfer intact
- Optional integrations you activate from the settings panel
NDA bound Least privilege Audit ready
- Edit profile attributes inside the account console
- Request a portable dump of stored viewer metadata
- Opt out of promotional mail without losing stream access
- Toggle non-critical trackers via browser or in-app switches
Local storage tokens Lightweight cookies keep sessions alive and measure anonymous load times. Blocking optional tokens may limit personalization but will not break secure sign-in.